Shipping policy

Delivery timeframes

Orders are typically dispatched within 1 business day after payment is confirmed. Once dispatched, delivery usually takes 1 to 3 business days.

In rare cases, delivery may take slightly longer due to factors outside our control, such as courier delays or high seasonal demand.

Processing delays
During promotional periods, public holidays, or peak seasons, order processing times may be extended. Any such delays will be communicated where applicable.


Returns and cancellations

45-day money-back guarantee
Every Stripz order is backed by our 45-day money-back guarantee. If you are not satisfied, email info@getstripz.com within 45 days of delivery and we will refund you in full. Full details are in our refund policy.

Order cancellations
Need to change or cancel an order? Contact us as soon as possible after ordering and we will do our best to help before it ships.

Damaged or faulty items
If your order arrives damaged or faulty, contact our support team as soon as possible and we will arrange a replacement or refund.